At Gaadiwash.com, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring that it is used in accordance with the relevant laws of India, including the Information Technology Act, 2000, and the rules notified thereunder.
1. Information We Collect
Personal Information:
When you use our services, we may collect personal information such as your name, address, phone number, email address, vehicle details, and payment information.
Non-Personal Information:
We may also collect non-personal information such as IP address, browser type, operating system, and website usage data to improve our services.
2. How We Use Your Information
Service Delivery:
We use your personal information to provide and manage our car wash services, including booking appointments, processing payments, and sending notifications.
Customer Support:
Your information helps us respond to your inquiries, provide customer support, and resolve any issues you may encounter.
Marketing and Promotions:
With your consent, we may use your contact details to send you promotional offers, updates, and other marketing communications. You can opt out of these communications at any time by contacting us or using the unsubscribe option in our emails.
Improvement of Services:
We analyze non-personal information to enhance our website, services, and overall customer experience.
3. Sharing of Information
Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and marketing platforms. These providers are bound by contracts to protect your data and use it only for the purposes we specify.
Legal Compliance:
We may disclose your information if required by Indian law or in response to legal requests, such as government inquiries or legal proceedings.
Business Transfers:
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner, who will continue to be bound by this Privacy Policy.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, as no method of transmission over the internet is completely secure, we cannot guarantee absolute security.
5. Your Rights
Access and Correction:
You have the right to access, correct, or update your personal information at any time by contacting us directly.
Data Deletion:
You may request the deletion of your personal information, and we will comply with your request unless we are required to retain the data under Indian law.
Opt-Out:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
7. Compliance with Indian Laws
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of [insert city/state].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or Indian legal requirements. We will notify you of any significant changes by posting the new policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
gaadiwash.com
8920115341